Contact Us – The Easton Mall

We'd Love to Hear From You

At The Easton Mall, customer satisfaction is important to us. Whether you have a question about our beauty and skincare products, need help with an order, or would like information about shipping, returns, or refunds, we're here to help.

Please feel free to contact us using the details below, and our team will be happy to assist you.

Get in Touch

Business Name: The Easton Mall

Email Address: info@theeastonmall.co.uk

For questions about products, order updates, shipping, returns, refunds, or general inquiries, please email us. To help us assist you more efficiently, include your order number if your inquiry relates to an existing purchase.

Phone Number: +44 777-536-2738

Business Address: Stapleton Road, Easton, Bristol BS5 0PU, United Kingdom

How Can We Help You?

Our customer support team can assist you with:

• Product Inquiries: Questions about facial ice rollers, massage rollers, electric facial massagers, and other skincare accessories.

• Order Assistance: Help with order confirmations, order details, and general order inquiries.

• Shipping and Delivery: Information about our free US shipping and estimated delivery times.

• Returns and Refunds: Guidance on return requests, eligibility, and refund processing.

• General Questions: Any other questions or feedback about The Easton Mall.

Shipping Information

We currently offer free shipping within the United States only. Our estimated total delivery time is 5–8 business days, including processing and transit time.

For more details, please visit our Shipping Policy page.

Returns and Refunds

We offer a 30-day return policy, subject to our return conditions and applicable consumer protection laws. Approved refunds are generally processed within 10 days of approval.

If you need to request a return or ask about a refund, please email us at info@theeastonmall.co.uk with your order number and the reason for your inquiry.

For complete details, please review our Return and Refund Policy.

Contact Us by Email

For the fastest assistance, please include the following information in your email when applicable:

• Your full name

• Your order number

• The subject of your inquiry

• A brief description of how we can help

If your product arrived damaged, defective, or incorrect, please include photographs when possible.

We aim to respond to inquiries as promptly as possible.

Thank You for Choosing The Easton Mall

We appreciate your trust in our store and value your feedback. Whether you're shopping for yourself or looking for beauty and self-care essentials as a gift, we're happy to be part of your journey.

The Easton Mall — Beauty, Wellness & Self-Care in One Place.

Email: info@theeastonmall.co.uk
Phone: +44 777-536-2738
Address: Stapleton Road, Easton, Bristol BS5 0PU, United Kingdom